Mahindra's BE 6, XEV 9e charger was compulsory: how to opt out

What Mahindra changed, and why

When Mahindra opened bookings for the BE 6 and XEV 9e electric SUVs, the price list carried a line that caught buyers off guard. The home charger was not included in the vehicle price, and it was not optional either. Every buyer had to pay extra for one of two company supplied chargers, a 7.2 kW unit at ₹50,000 or an 11.2 kW unit at ₹75,000, regardless of whether they wanted a home charger at all, according to Autocar India, which reported the figures directly from Mahindra's price list.

Mahindra's own press material for the BE 6 and XEV 9e Pack Two deliveries confirms the same arrangement in its own words: "Price does not include charger & installation cost. Two charger options, 7.2 kW or 11.2 kW, will be available on a chargeable basis." For a buyer who already has a charger, lives in an apartment with no sanctioned parking point, or is buying a second Mahindra EV for the same household, that is a cost with no use.

Search results show Team-BHP's electric cars forum ran discussion specifically on this change, including a thread titled on the exact topic of the policy revision, among other owner threads that have tracked BE 6 and XEV 9e deliveries since bookings opened in February 2025. Those forum pages did not open for this desk. Team-BHP's server returned an access denied response on every attempt, including through search engine caches, so no specific post, date or figure from those threads is used here beyond what Mahindra and the trade press have separately confirmed.

The opt out, and what it does not cover

On 8 March 2025, Mahindra revised the policy after what it called customer feedback, Autocar India and CarWale both reported. Buyers can now skip the company charger in three situations: if their home or office has no space to install a private charger, if they already own a charger that meets Mahindra's safety standard, or if they are buying a second or third Mahindra EV for the same household where one charger will do.

Outside those three conditions, the charger remains, in Mahindra's own words, available only "on a chargeable basis." A buyer who simply prefers to install a third party charger later, or who wants a lower upfront bill and will deal with charging separately, has no stated route to decline it. Mahindra has not published data on how many buyers have used the opt out, and the company's newsroom has not addressed, in any statement reviewed for this story, how dealers are expected to apply the exemption at the point of invoicing.

What a buyer can do

Ask the dealer in writing, before signing, whether you qualify for one of Mahindra's three opt out conditions and get written confirmation of the charger line item's status on the invoice. Do not rely on a verbal assurance at the showroom. If a dealer says the charger cannot be removed from the bill despite you qualifying for an exemption, ask for that refusal in writing and escalate it to Mahindra's customer care with your booking ID.

If the dealer or Mahindra does not resolve it, the National Consumer Helpline takes complaints on 1915, by WhatsApp or SMS to 8800001915, or through consumerhelpline.gov.in, and issues a trackable docket number against the dealer or the company. For anything beyond the charger line item, such as a broader billing or warranty dispute, the same helpline is the first formal escalation step before a consumer court filing.

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