Honda Jazz long-term owners report low costs past 1 lakh km

The Honda Jazz has not been on sale in India since August 2020, but it is still turning up on Team-BHP's long term ownership board with six figure odometer readings and owners willing to add up what it cost them.

What two long-term reports say

Search results point to two separate Team-BHP long-term ownership write-ups on the Jazz, both titled around the same milestone. One covers a petrol Jazz after eight years and 1,00,000 km, the other a diesel Jazz after seven years and 1,00,000 km. Both describe the ownership as largely trouble free, with no major breakdown reported.

The items that did wear out, going by the search results for these reports, were the usual service parts: brake pads and brake fluid changed more than once, the battery replaced a few times, coolant and spark plugs changed on schedule, and one rear window motor failure mentioned on the petrol car. The diesel owner's report cites a running fuel efficiency in the 18 to 20 km/l range. These are owner accounts, not verified data, and the exact service bills and dates were not available to read in full, only the headline figures that the article titles themselves state.

A discontinued car, and what that means for parts

The Jazz went out of production in India in August 2020. The last price list, on CarDekho's own listing for the model, ran from ₹5.60 lakh to ₹9.40 lakh across the 1,199cc petrol, rated 18.2 to 18.7 km/l, and the 1,498cc diesel, rated 27.3 km/l. Honda never replaced it with a new generation here.

A Team-BHP discussion thread on maintenance and spares for discontinued cars in India exists specifically because owners of cars like the Jazz keep asking the same question: how long will dealers keep stocking parts. On ConsumerComplaints.in, a complaint filed against Honda Cars India in 2017 describes gearbox vibration on a new Jazz that the service centre told the owner was "common" to all Jazz cars rather than a fault to be fixed. That complaint predates the discontinuation, but it shows the pattern on this beat: owners report a problem, the dealer calls it normal, and the paper trail stops there unless the owner pushes further.

What Honda says, and what an owner can do

No official Honda statement specific to Jazz spares turned up in this search. Honda Cars India's own contact page lists a toll free number, 1800 113 121, and an email address, customer_relations@hondacarindia.com, for exactly this kind of query, with an escalation route to the Head of Customer Care if the first answer does not satisfy.

An owner with a Jazz past 1 lakh km, or anyone buying one used, should ask the nearest Honda dealer in writing whether a specific part is in stock or on back order before committing to a repair date. Keep every service bill and WhatsApp exchange with the service advisor. If a dealer dismisses a recurring fault as "normal" the way the 2017 complaint describes, ask for that in writing too. If the dealer and Honda's own customer care do not resolve it, the National Consumer Helpline (1800-11-4000 or consumerhelpline.gov.in) takes the complaint first, and e-Daakhil lets an owner file with a consumer commission online if that fails.

Sources